Course Number   Course Title / Description / MnTC Goals / Prerequisites Credits
CST 1802   Helpdesk Diagnostics 1  
  This course is designed for a student entering the computer systems or network administration field who desires an understanding of computer diagnostics and hands-on experience troubleshooting and repairing computer hardware and software. This is by performing 48 hours of service in the CST Helpdesk. This class covers many diagnostic and repair techniques, work place documentation, demonstration of proper business ethics, and cooperation with peers and customers. This course may be repeated for up to 2 credits.  

CST 1802 is a required course in the following degrees, diplomas, or certificates:
Computer Support Technician AAS Degree (2019-2020)
Network Systems Administration AAS Degree (2019-2020)
Computer Support Technician Diploma (2019-2020)
Network Systems Administration Diploma (2019-2020)
Helpdesk Certificate (2019-2020)
Linux Administrator Certificate (2019-2020)
Windows Administrator Certificate (2019-2020)
Computer Support Technician AAS Degree (2018-2019)
Network Systems Administration AAS Degree (2018-2019)
Computer Support Technician Diploma (2018-2019)
Network Systems Administration Diploma (2018-2019)
Helpdesk Certificate (2018-2019)
Windows Administrator Certificate (2018-2019)
Computer Support Technician AAS Degree (2017-2018)
Network Systems Administration AAS Degree (2017-2018)
Computer Support Technician Diploma (2017-2018)
Network Systems Administration Diploma (2017-2018)
Helpdesk Certificate (2017-2018)
Windows Administrator Certificate (2017-2018)
Computer Support Technician AAS Degree (2016-2017)
Network Systems Administration AAS Degree (2016-2017)
Computer Support Technician Diploma (2016-2017)
Network Systems Administration Diploma (2016-2017)
Helpdesk Certificate (2016-2017)
Windows Administrator Certificate (2016-2017)
Computer Support Technician AAS Degree (2015-2016)
Network Systems Administration AAS Degree (2015-2016)
Computer Support Technician Diploma (2015-2016)
Network Systems Administration Diploma (2015-2016)
Helpdesk Certificate (2015-2016)
Helpdesk Technician Certificate (2015-2016)
Computer Support Technician AAS Degree (2014-2015)
Network Systems Administration AAS Degree (2014-2015)
Computer Support Technician Diploma (2014-2015)
Network Systems Administration Diploma (2014-2015)
Helpdesk Certificate (2014-2015)
Linux Administrator Certificate Certificate (2014-2015)
Windows Administrator Certificate (2014-2015)
Computer Support Technician AAS Degree (2013-2014)
Network Systems Administration AAS Degree (2013-2014)
Computer Support Technician Diploma (2013-2014)
Network Systems Administration Diploma (2013-2014)
Helpdesk Technician Certificate (2013-2014)
Linux Administrator Certificate Certificate (2013-2014)
Windows Administrator Certificate (2013-2014)
Computer Support Technician AAS Degree (2012-2013)
Network Systems Administration AAS Degree (2012-2013)
Computer Support Technician Diploma (2012-2013)
Network Systems Administration Diploma (2012-2013)
Helpdesk Technician Certificate (2012-2013)
Linux Administrator Certificate Certificate (2012-2013)
Windows Administrator Certificate (2012-2013)
Computer Support Technician AAS Degree (2011-2012)
Network Systems Administration AAS Degree (2011-2012)
Computer Support Technician Diploma (2011-2012)
Network Systems Administration Diploma (2011-2012)
Helpdesk Technician Certificate (2011-2012)
Linux Administrator Certificate Certificate (2011-2012)
Windows Administrator Certificate (2011-2012)
Computer Support Technician AAS Degree (2010-2011)
Network Systems Administration AAS Degree (2010-2011)
Computer Support Technician Diploma (2010-2011)
Network Systems Administration Diploma (2010-2011)
Helpdesk Technician Certificate (2010-2011)
Linux Administrator Certificate (2010-2011)
Windows Administrator Certificate (2010-2011)
Computer Support Technician AAS Degree (2009-2010)
Network Systems Administration AAS Degree (2009-2010)
Computer Support Technician Diploma (2009-2010)
Network Systems Administration Diploma (2009-2010)
Computer Programmer AAS Degree (2008-2009)
Computer Support Technician AAS Degree (2008-2009)
Network Systems Administration AAS Degree (2008-2009)
Computer Programmer Diploma (2008-2009)
Computer Support Technician Diploma (2008-2009)
Network Systems Administration Diploma (2008-2009)
Computer Programmer AAS Degree (2007-2008)
Computer Support Technician AAS Degree (2007-2008)
Network Systems Administration AAS Degree (2007-2008)
Computer Programmer Diploma (2007-2008)
Computer Support Technician Diploma (2007-2008)
Network Systems Administrator Diploma (2007-2008)
 
CST 1802 is an elective course in the following degrees, diplomas, or certificates:
Computer Programmer AAS Degree (2016-2017)
Computer Support Technician AAS Degree (2016-2017)
Cyber Security Specialist AAS Degree (2016-2017)
Network Systems Administration AAS Degree (2016-2017)
Computer Programmer Diploma (2016-2017)
Computer Support Technician Diploma (2016-2017)
Network Systems Administration Diploma (2016-2017)
Computer Programmer AAS Degree (2015-2016)
Computer Support Technician AAS Degree (2015-2016)
Network Systems Administration AAS Degree (2015-2016)
Computer Programmer Diploma (2015-2016)
Computer Support Technician Diploma (2015-2016)
Network Systems Administration Diploma (2015-2016)
Computer Programmer AAS Degree (2014-2015)
Computer Support Technician AAS Degree (2014-2015)
Network Systems Administration AAS Degree (2014-2015)
Computer Programmer Diploma (2014-2015)
Computer Support Technician Diploma (2014-2015)
Network Systems Administration Diploma (2014-2015)
Computer Programmer AAS Degree (2013-2014)
Computer Support Technician AAS Degree (2013-2014)
Network Systems Administration AAS Degree (2013-2014)
Computer Programmer Diploma (2013-2014)
Computer Support Technician Diploma (2013-2014)
Network Systems Administration Diploma (2013-2014)
Computer Programmer AAS Degree (2012-2013)
Computer Support Technician AAS Degree (2012-2013)
Network Systems Administration AAS Degree (2012-2013)
Computer Programmer Diploma (2012-2013)
Computer Programmer Diploma (2012-2013)
Computer Support Technician Diploma (2012-2013)
Network Systems Administration Diploma (2012-2013)
Computer Programmer AAS Degree (2011-2012)
Computer Support Technician AAS Degree (2011-2012)
Network Systems Administration AAS Degree (2011-2012)
Computer Programmer Diploma (2011-2012)
Computer Support Technician Diploma (2011-2012)
Network Systems Administration Diploma (2011-2012)
Computer Support Technician AAS Degree (2010-2011)
Computer Support Technician Diploma (2010-2011)
Network Systems Administration Diploma (2010-2011)
Computer Programmer AAS Degree (2009-2010)
Computer Support Technician AAS Degree (2009-2010)
Computer Programmer Diploma (2009-2010)
Computer Support Technician Diploma (2009-2010)
Network Systems Administration Diploma (2009-2010)
Computer Support Technician AAS Degree (2008-2009)
Computer Programmer Diploma (2008-2009)
Computer Support Technician Diploma (2008-2009)
Network Systems Administrator Diploma (2008-2009)