Course Number   Course Title / Description / MnTC Goals / Prerequisites Credits
CST 2895   Customer Service 1  
  Help desk and customer service skills are presented in this course. Participants will develop skills needed to meet the requirement of customer satisfaction in a help desk setting.  

CST 2895 is a required course in the following degrees, diplomas, or certificates:
Computer Support Technician AAS Degree (2019-2020)
Computer Support Technician Diploma (2019-2020)
Helpdesk Certificate (2019-2020)
Computer Support Technician AAS Degree (2018-2019)
Computer Support Technician Diploma (2018-2019)
Helpdesk Certificate (2018-2019)
Computer Support Technician AAS Degree (2017-2018)
Computer Support Technician Diploma (2017-2018)
Helpdesk Certificate (2017-2018)
Computer Support Technician AAS Degree (2016-2017)
Computer Support Technician Diploma (2016-2017)
Helpdesk Certificate (2016-2017)
Computer Support Technician AAS Degree (2015-2016)
Computer Support Technician Diploma (2015-2016)
Helpdesk Certificate (2015-2016)
Helpdesk Technician Certificate (2015-2016)
Computer Support Technician AAS Degree (2014-2015)
Computer Support Technician Diploma (2014-2015)
Helpdesk Certificate (2014-2015)
Computer Support Technician AAS Degree (2013-2014)
Computer Support Technician Diploma (2013-2014)
Helpdesk Technician Certificate (2013-2014)
Computer Support Technician AAS Degree (2012-2013)
Computer Support Technician Diploma (2012-2013)
Helpdesk Technician Certificate (2012-2013)
Computer Support Technician AAS Degree (2011-2012)
Computer Support Technician Diploma (2011-2012)
Helpdesk Technician Certificate (2011-2012)
Computer Support Technician AAS Degree (2010-2011)
Computer Support Technician Diploma (2010-2011)
Helpdesk Technician Certificate (2010-2011)
Computer Support Technician AAS Degree (2009-2010)
Network Systems Administration AAS Degree (2009-2010)
Computer Support Technician Diploma (2009-2010)
Network Systems Administration Diploma (2009-2010)
Computer Programmer AAS Degree (2008-2009)
Computer Support Technician AAS Degree (2008-2009)
Network Systems Administration AAS Degree (2008-2009)
Computer Programmer Diploma (2008-2009)
Computer Support Technician Diploma (2008-2009)
Network Systems Administration Diploma (2008-2009)
Computer Programmer AAS Degree (2007-2008)
Computer Support Technician AAS Degree (2007-2008)
Network Systems Administration AAS Degree (2007-2008)
Computer Programmer Diploma (2007-2008)
Computer Support Technician Diploma (2007-2008)
Network Systems Administrator Diploma (2007-2008)
 
CST 2895 is an elective course in the following degrees, diplomas, or certificates:
Computer Programmer AAS Degree (2016-2017)
Cyber Security Specialist AAS Degree (2016-2017)
Network Systems Administration AAS Degree (2016-2017)
Computer Programmer Diploma (2016-2017)
Network Systems Administration Diploma (2016-2017)
Computer Programmer AAS Degree (2015-2016)
Network Systems Administration AAS Degree (2015-2016)
Computer Programmer Diploma (2015-2016)
Network Systems Administration Diploma (2015-2016)
Computer Programmer AAS Degree (2014-2015)
Network Systems Administration AAS Degree (2014-2015)
Computer Programmer Diploma (2014-2015)
Network Systems Administration Diploma (2014-2015)
Computer Programmer AAS Degree (2013-2014)
Network Systems Administration AAS Degree (2013-2014)
Computer Programmer Diploma (2013-2014)
Network Systems Administration Diploma (2013-2014)
Computer Programmer AAS Degree (2012-2013)
Network Systems Administration AAS Degree (2012-2013)
Computer Programmer Diploma (2012-2013)
Computer Programmer Diploma (2012-2013)
Network Systems Administration Diploma (2012-2013)
Computer Programmer AAS Degree (2011-2012)
Network Systems Administration AAS Degree (2011-2012)
Computer Programmer Diploma (2011-2012)
Network Systems Administration Diploma (2011-2012)