||This course allows students to gain and utilize necessary advanced veterinary office skills. Included will be selected workplace issues with emphasis on telephone techniques, merchandising, appointment scheduling, how to work with difficult clients and client relations. This course provides an overview of veterinary practice management including veterinary marketing, interoffice communications and public relations techniques. Topics include inventory management, state and federal regulations governing veterinary practices and computer applications in veterinary medicine, and completion of all requirements leading towards graduation.
Suspended per AASC 8/2017