All areas of the private and public sectors are in need of computer support technicians. This two-year degree prepares the student to enter the workforce as a computer support technician. Graduates will learn how to maintain computer hardware and software, assist network managers, and provide customer service for a variety of users and environments. Graduates will also learn many modern Internet, operating systems, and server technologies.
 
Course Outline
 
Required Courses
(16 Courses)
Course
Number
Course Title Credits
CST 1025 Network Basics
CST 1026 TCP/IP Routing
CST 1072 Windows Workstation Support
CST 1261 Applications Support
CST 1510 System Diagnostics
CST 1511 Storage Media Diagnostics
CST 1600 Relational Database Design
CST 1794 Introduction to Programming
CST 1802 Helpdesk Diagnostics
CST 1861 Command Line and Registry
CST 2284 Network Security
CST 2504 A+ Certification Preparation
CST 2505 Introduction to Linux
CST 2514 Printer Diagnostics
CST 2802 Helpdesk Management
CST 2895 Customer Service
Total Credits: 35  
Note there is a data error. The credits listed in this section total 36 while the section is listed as having 35 credits.
 
Required Courses
(2 Courses)
These courses are repeated for an additional 2 credits.
Course
Number
Course Title Credits
CST 1802 Helpdesk Diagnostics
CST 2802 Helpdesk Management
Total Credits: 2  
 
Elective Courses
(select 8 credits from the courses below)
Course
Number
Course Title Credits
CST 1001 Solving Computer Problems
CST 1021 HTML and the Web
CST 1022 HTML II and Javascript
CST 1145 Data Driven Websites
CST 1146 PHP Programming
CST 1333 Computer Game Development
CST 1602 Advanced Databases
CST 1611 Web Server Administration
CST 1615 Introduction to Perl
CST 1620 C# Programming
CST 1640 Introduction to Java
CST 1700 CCNA R & S Introduction to Networks
CST 1701 CCNA R & S Routing and Switching Essentials
CST 1801 Visual Basic I
CST 1802 Helpdesk Diagnostics
CST 2274 Windows Server Install and Configure
CST 2276 Windows Server Advanced Services
CST 2333 Game Development 2
CST 2602 Visual Basic II
CST 2608 Linux Server Administration
CST 2612 Advanced Perl
CST 2622 NetWare Server Administration
CST 2641 Introduction to Mobile Applications
CST 2642 Java Servlets
CST 2702 CCNA R & S Scaling Networks
CST 2703 CCNA R & S Connecting Networks
CST 2802 Helpdesk Management
CST 2823 Network Intrusion
CST 2840 Wireless LAN Networking
CST 2845 VoIP Networking
CST 2881 CST Internship 1-8*
CST 2950 Special Topics 1-4*
Total Credits: 8  
 
Elective Courses
(select 5 credits from the courses below)
Course
Number
Course Title Credits
GSCM 1102 Applied Written Communications
GSCM 1112 Applied Oral Communications
GSCM 1122 Applied Oral and Written Communications 2*
GSCM 1123 Oral and Written Communication
GSCM 1132 Applied Technical Writing
GSIS 1502 Human Relations
GSMS 1222 Applied Elementary Algebra
GSWS 1401 Employment Preparation
GSWS 1432 Problem Solving/Decision Making
GSWS 1442 Team Development
Total Credits: 5  
 
Total Diploma Credits: 50  

*Credits for this course are variable. See your Advisor about this course.