Course Number   Course Title / Description / MnTC Goals / Prerequisites Credits
MSM 1150   Customer Service 1  
  Everyone in business or industry today has internal and/or external customers to whom they must provide products, services, information, or other deliverables. The skills, strategies and techniques learned in this course are valid in any industry because they are directed toward identifying customer needs and then satisfying those needs.  

 
MSM 1150 is an elective course in the following degrees, diplomas, or certificates:
Marketing and Sales Management - OPTION 1 AAS Degree (2018-2019)
Marketing and Sales Management - OPTION 2 AAS Degree (2018-2019)
Marketing and Sales Management AAS Degree (2017-2018)
Marketing and Sales Management AAS Degree (2016-2017)
Marketing and Sales Management AAS Degree (2015-2016)
Marketing and Sales Management Diploma (2015-2016)
Marketing and Sales Management AAS Degree (2014-2015)
Marketing and Sales Management Diploma (2014-2015)
Marketing and Sales Management AAS Degree (2013-2014)
Marketing and Sales Management Diploma (2013-2014)